Website support for multi-location healthcare groups
Hand off the websites and get your week back.
You inherited a pile of websites and somehow became the person who babysits them. We take it off your plate, across every site you run, and you pay only for the time you use.
A working week laid out as forty slots. Most of them drop out of the week into the pile she didn’t sign up for, and the ones left are the work she was hired to do.
What your week looks like
A doctor wants their new bio up by Friday. The agency that was supposed to handle it went quiet four days ago. A contact form is broken, and you heard about it from a patient instead of from your vendor. And there's still a "Summer Special" banner running on three sites in October. None of this is the work you were hired to do, and all of it lands on you.
That's the part we take over.
What we pick up
- Content and bio updates
- New pages and landing pages
- Plugin fixes and conflicts
- Broken forms and integrations
- The thing the agency never got to
Requests from an ordinary week, each one shown with how long it has been sitting: a new provider bio promised for Friday (four days), a contact form a patient reported broken (two days), a "Summer Special" banner still live (eleven days), a plugin conflict on two locations (one day), a new location page (three days), and wrong hours on a Google listing (nine hours). Routed to us, every one of them is picked up within three hours.
What working with us gets you
- A real person, not a ticket queue
- You get a named person who already knows your sites, instead of an anonymous queue that ages for a week. Average response under 3 hours.
- Pay only for the time you use
- Hours are shared across every site you run. There's no per-site minimum, and unused hours roll into next month.
- A team that already knows healthcare
- HIPAA, provider bios, multi-location SEO, the scheduling tools. We've done this across hundreds of practices, so you stop explaining your world on every call.
- AI does the busywork, people do the judgment
- Our own tooling handles triage, log pulls, deployments, and documentation. The person on your ticket spends their time on the actual problem instead of the grunt work around it.
You see where every hour went
Every month you get a full accounting of what we touched across all your sites, with the hours attached. No mystery retainer.
Monthly portfolio reportAn example
| Site | Task | Hours | Status |
|---|---|---|---|
| Cedar Park Dental | Update a provider bio and headshot on /providers | 1.0 | Resolved |
| Cedar Park Dental | Fix broken appointment request form on /contact | 1.5 | Resolved |
| Cedar Park Dental | Add holiday hours banner sitewide | 0.5 | Resolved |
| Northgate Family Dental | Replace expired insurance carrier logos on /insurance | 0.5 | Resolved |
| Northgate Family Dental | Patch outdated forms plugin (security update) | 0.5 | Resolved |
| Summit Pediatric Dentistry | Build new "Sedation Dentistry" service page | 3.0 | Resolved |
| Lakeline Orthodontics | Replace homepage hero image and update headline | 1.0 | Resolved |
| Brookside Dental | Add new Westside location page with map and hours | 2.0 | In progress |
| Total | 10.0 | ||
It's built for how PE-backed groups operate: per-site visibility, per-ticket hours, and a monthly number your CFO can drop straight into a board deck.
If it touches a website, it's on our list
Look for the thing you were about to ask about.
Content updates
- Provider bios and headshots
- Service and location changes
- Hours, promos, announcements
Technical fixes
- Broken forms and plugin conflicts
- Speed and mobile issues
- Core and theme troubleshooting
Security and compliance
- Plugin, theme, and core updates
- SSL and patch management
- Accessibility monitoring
New pages and features
- Landing pages and campaigns
- New location pages
- Form and integration builds
Emergency response
- Hack and malware cleanup
- Rescues from unresponsive agencies
- Migrations off proprietary platforms
Access and ops
- DNS swaps and credential recovery
- Hosting handoffs
- Anything affecting site health or stability
Host with the team that runs your support
When one team owns both the site and the layer beneath it, nothing falls into the gap between a host and a vendor. That's why most groups we support move hosting to us once we're running things: monitoring, backups, and patching, handled by the people who already know your sites.
Common questions
What happens when we submit a request?
What counts as urgent, and what happens if a site goes down?
How do hours work across multiple websites?
How does pricing work?
How fast can you take over our existing sites?
What happens to the agency we already work with?
How is PHI handled when we submit a ticket?
Do we own our websites if we work with you?
When we're not the right call
- You run a single website and need help twice a year. A freelancer is cheaper.
- Your sites are outside healthcare, where we wouldn't know your compliance world.
Stop being the one holding it all together
Book a call and meet the person who'll run your sites.